Providing bespoke HR and Training Consultancy services. Our consultant Fiona Lowe brings over 30 years varied international experience across all areas of the luxury hospitality industry. Whilst Fiona is a UK National, she has strong experience in the Caribbean as she has resided and worked within the luxury hotel industry on several islands within the region for over 10 years.

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Fi-Nix Renews 

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Are you a new or already established business looking

for outsourced HR support?

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We can offer support with recruitment, selection, hiring, on-boarding and training your new team, along with many other areas of expertise.  

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Is producing & implementing policy standards of procedure

or other company documentation to

international hospitality quality standards

a key focus for your company right now?

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We can help to produce documents that will support your business

and are fully compliant with local laws.

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Fi-Nix Revives 

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Are you in need of bespoke training to motivate yourself or your team to achieve your business goals?

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Fiona is an experienced hospitality professional and she specializes in bespoke training programs for hospitality teams. With many years of experience in designing, creating and delivering training programs that are tailored to the individual needs of her clients, she can provide specialized training that will benefit your team.

Fiona's training programs focus on improving communication, productivity, customer service, and other important skills that are essential in the hospitality industry. With her guidance, your team will be able to perform at a higher level and maximize their potential.

 

Contact Fiona today to learn more about

how she can help you and your team.

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Would you love to motivate and develop your leaders to a new level or reward your high performers by investing in their personal development?

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With Fi-Nix HR Consulting and Fi-Nix Life Coaching, Fiona believes that investing in employee development for motivation is an essential part of building a successful business. Fiona has extensive experience in helping organisations to retain and develop their leaders, motivating staff and rewarding high performers.

 

She can help you to create a structured development plan to ensure that your team is motivated and equipped to succeed.

 

Fiona is passionate about helping you to create a culture of growth and development for your business. Investing in your employee's development is a great way to ensure that you are getting the most out of your team and creating a motivating work environment.

 

Contact Fiona today to find out more about how she can help you to invest in the development of your team with an annual development plan or as individuals with transformational life coaching that will raise the bar for your business and reward loyalty with life changing transformational coaching.

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Would you benefit from assessing the

levels of Team Member satisfaction in your business?

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At Fi-Nix we can create and implement a confidential online Team Member Engagement Survey to test the pulse of your business and help you to retain your key team members.

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Fi-Nix Rejuvenates 

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Do you need help developing

excellent customer service skills and other specific team skills?

 

Our expert consultant, Fiona, has many years of experience in various management roles within 4 & 5 star international hotels, including 15 years at Marriott International hotels. 

 

 

At Fi-Nix HR Consulting and Fi-NixLife Coaching, we have a passionate commitment to excellence in customer service. We offer a range of services, including face-to-face coaching, online coaching, and bespoke training solutions to help your team excel in customer service. Our experienced Consultant and Certified Transformational Coach Fiona, has many years of experience in various management roles within 4 & 5 star international hotels, including 15 years at Marriott International hotels. She has the expertise to help you to develop the necessary skills to ensure that your customers are receiving the highest level of service. 

 

Fiona also provides transformational life coaching services to help individuals and teams reach their full potential. With this inspirational coaching Fiona will help you to identify and develop the skills you need to succeed in customer service and in life. 

 

At Fi-Nix we pride ourselves on providing exceptional customer service and we will work with you to ensure that you are receiving the highest level of service. We believe that excellent customer service is essential for any business and we are dedicated to helping you and your team reach your goals.

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Do you have high labour turnover? 

Does your company have a strong company culture?  

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Creating a positive and productive company culture in the hospitality industry has numerous benefits. A strong culture can help the team feel motivated,

empowered, and connected to the organisation. It can also help to attract

and retain talented employees, fostering collaboration, and creating a sense

of unity among all members of the team.

 

With Fiona's hospitality expertise, she can help you create a company culture

that will benefit your business by increasing employee satisfaction, improving customer service, and ultimately, driving revenue. A strong culture

will ensure that your business is set up to succeed and thrive in the long-term.

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For more information contact Fiona directly

to discuss your individual or business areas of interest

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